Some Basic FAQs

What is my order status?

You can view your order status by looking up your order.

Can I cancel my order?

Yes, you can cancel your order before it has been shipped.

What should I do if I receive a damaged product?

Please send a photo or video of the damage to our customer support team at [email protected] within 14 of delivery.

How do I initiate a return?

Initiate a refund request at order page in your dashboard with your order number and reason for return.

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