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Introduction
Vedic Roots operates as an online marketplace specialising in herbal and natural products, enabling vendors to showcase and sell their offerings directly to customers. It functions as a facilitator of transactions between vendors and customers, rather than being the direct seller of the listed products.
Listing and Fulfillment Responsibility
By registering as a seller on Vedic Roots, you agree to be solely responsible for listing your products on the website and ensuring the timely fulfillment of orders placed by customers.
Accurate Product Information
Sellers are required to provide accurate and complete information about their products. This includes, but is not limited to, detailed product descriptions, accurate pricing, and transparent shipping information.
Product Quality and Satisfaction
Sellers are responsible for ensuring the quality and satisfaction of their products. Products must meet reasonable consumer expectations regarding quality, durability, and performance.
Tax Obligations
Sellers are responsible for paying any applicable taxes on their sales. This includes, but is not limited to, sales tax, value-added tax (VAT), and goods and services tax (GST).
Compliance with Laws and Regulations
Sellers must ensure that their products comply with all applicable laws and regulations. This includes, but is not limited to, regulations regarding product safety, labeling, and marketing.
Liability for Claims
Sellers are solely responsible for any claims or disputes related to their products. This includes, but is not limited to, product liability claims and claims of intellectual property infringement.
Customer Communication
Sellers are expected to maintain clear and timely communication with customers regarding their orders. This includes providing order status updates, responding to customer inquiries promptly, and addressing any issues or concerns raised by customers.
Returns and Refunds
Sellers must abide by Vedic Roots’s return and refund policies. This includes accepting returns and issuing refunds in accordance with the stated policies, as well as complying with any applicable consumer protection laws.
Intellectual Property Rights
Sellers must ensure that they have the necessary rights to sell the products listed on Vedic Roots. This includes obtaining any required licenses, permissions, or authorizations for the sale of products, and respecting the intellectual property rights of others.
Prohibited Products
Sellers are prohibited from listing certain products on Vedic Roots. This includes, but is not limited to, products that are illegal, counterfeit, stolen, or infringe upon the rights of others. Vedic Roots reserves the right to determine which products are prohibited and to remove any such products from the website.
Code of Conduct
Sellers are expected to conduct themselves in a professional and ethical manner when using Vedic Roots’s platform. This includes refraining from engaging in deceptive or fraudulent practices, harassing or abusing other users, or engaging in any other conduct that may harm the reputation or integrity of Vedic Roots.
Product Removal
Vedic Roots reserves the right to remove any products from the website that violate these Terms and Conditions or any applicable laws and regulations. Sellers will be notified promptly if their products are removed.
