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Some Basic FAQs
What is my order status?
You can view your order status by looking up your order.
Can I cancel my order?
Yes, you can cancel your order before it has been shipped.
What should I do if I receive a damaged product?
Please send a photo or video of the damage to our customer support team at [email protected] within 14 of delivery.
How do I initiate a return?
Initiate a refund request at order page in your dashboard with your order number and reason for return.